Connectivity degradation in US - Texas
US Texas
Merchant and affiliate panel
Resolved in 4 hours and 20 minutes
Some customers from our US-Texas datacenter(s) are facing DB connectivity issues, and are not able to access their Merchant/Affiliate panel. Our admins are investigating the issue as they can see high utilization on our servers.
2023-03-10 01:10
There was an unexpected database server overload (similar to DDOS) caused by specific account spamming SQL with hundreds of queries affecting other customers on the same server. Limits were applied to avoid similar issue hapening in the future. Tracking was working during the whole incident.
2023-03-10 05:30 UTC