Customers with accounts in the EU data center might experience missed tracking due to potential issues with our infrastructure. Our administrators are already investigating the issue, we will keep this post updated.

Our team have found the issue which occured during maintenance and did not switch traffic properly. We'll be investigating the underlying issue and work on fixing it. Everything should work back again as usual. We will keep monitoring the status of our servers. However, the tracking which happened in this timeframe was most likely lost.