Connectivity outage in US - Texas
outage
US Texas
Merchant and affiliate panel
Processing tracking requests
Resolved in 0 hours and 15 minutes
investigating
We are currently experiencing an unexpected connectivity outage affecting our US - Texas data center(s). This has resulted in limited access to our app. Our technical team is actively working to identify the root cause of the issue and restore full functionality ASAP. We understand the inconvenience this may cause and assure you that we are taking all necessary steps to resolve this incident promptly. We will continue to provide updates on our status page and will notify you once the services are fully restored. We appreciate your patience and understanding during this time.
2025-01-17 05:02
resolved
The connectivity issues affecting our customers has been successfully resolved, and all affected services are now fully restored. Unfortunately, we are not able to 100% confirm whether all tracking requests were processed between 17:02 - 17:17 UTC. We apologize for any inconvenience this outage may have caused.
2025-01-17 17:17 UTC